Skip to content
Support Center

HOW CAN
WE HELP?

Discord Access

Get immediate help from the Pika! community and our dev team.

Join the Server

Email Direct

For account issues, convention inquiries, or premium support.

Open Ticket

Common Fixes

Connectivity

Sidecar Connection

Ensure VirtualDJ is running and the Pika! plugin is enabled in the settings menu.

History

Track Detection

If tracks aren't syncing, check if 'Log history' is enabled in your DJ software settings.

Web App

Dancer Voting

Ensure your mobile browser has permission to access real-time WebSocket updates.